Terms & Conditions

PRICES & PAYMENT:

All prices are listed in U.S. Dollars. We reserve the right to alter prices at any given time without prior notice.

We accept PAYPAL ONLY.


SHIPPING & HANDLING

All orders ship within 48 hours of scheduled release date, however, the allocation and order processing functions happen within hours.

Domestic shipping will be fulfilled by the United States Postal Service, Fedex or UPS. International shipping will be fulfilled by either United States Postal Service or DHL at our discretion. Customers will be emailed tracking information as soon as their order has been shipped. Shipping times may vary based on location and/or service. We do not guarantee these shipping times as a third party handles delivery, and variances are out of our control.

International Buyers: Depending on your location, you may be held responsible for customs and/or duties on your order. These fees are your responsibility and UP1TOWN has no control over them. If you have questions about customs and duties fees please contact your local customs office. Packages that are returned due to duties unpaid will be refunded upon receipt minus any fees to re-import the items. Additionally, shipping fees will not be refunded. Please note that refused packages are a choice by the buyer and that most Paypal cases in these scenarios are successfully challenged by our customer service team. Please do your best to help us help you resolve these situations.